Privacy Policy
Last updated: 17 July 2026
Letts Moove Estates and Lettings respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect personal information when you use our website or contact us about our estate agency, lettings or property management services.
Who we are
For the purposes of UK data protection law, Letts Moove Estates and Lettings is the data controller for personal information collected through this website. You can contact us at info@lettsmoove.co.uk.
Information we may collect
We may collect information you provide when you complete a form, email us, call us or ask us to provide services. This may include your name, email address, telephone number, property address, enquiry details and any information you choose to include in your message.
We may also collect limited technical information when you use our website, such as your IP address, browser type, device information, pages visited and cookie preferences.
How we use your information
We use your personal information to respond to enquiries, provide valuations, discuss lettings or property sales, manage client relationships, arrange services, meet legal or regulatory obligations, improve our website and keep appropriate business records.
Our lawful basis for using your data
We process personal data where it is necessary to respond to your enquiry, take steps before entering into a contract, perform a contract with you, comply with legal obligations, pursue our legitimate business interests, or where you have given consent, such as for optional cookies or marketing communications.
Sharing your information
We do not sell your personal information. Where necessary, we may share information with trusted service providers, professional advisers, referencing providers, contractors, property portals, regulators, law enforcement bodies or other parties involved in providing estate agency, lettings or property management services.
How long we keep your information
We keep personal information only for as long as reasonably necessary for the purpose it was collected, including to respond to enquiries, provide services, meet legal obligations, resolve disputes and maintain business records.
Cookies
Our website uses essential cookies to make the site work. With your consent, we may also use optional cookies, such as analytics cookies, to understand how visitors use the website and improve our services. You can manage cookie preferences through the cookie banner or your browser settings.
Your rights
Under UK data protection law, you may have rights to access, correct, delete, restrict or object to the use of your personal data. You may also have the right to data portability and to withdraw consent where processing is based on consent.
To exercise your rights, contact us at info@lettsmoove.co.uk. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk.
Security
We use reasonable technical and organisational measures to protect personal information. However, no website or email system can be guaranteed to be completely secure.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will be published on this page.